Writer – Kristiano Leme
Internet access has changed the way many industries and individuals carry out day-to-day activities. Be it a small business interacting with potential clients, or a family member wishing another a happy birthday, it seems that most of our lives are now conducted via an internet connection. But with this connectivity comes a dangerous disconnect.
Since the early 2000’s the Internet has taken an exponentially larger role in daily live’s each year. With virtually all activity taking place via an internet connection it is hard for younger generations to believe that there was a life before online. But what does this connected life cost? It seems, in my experience, that more and more people are neglecting to develop face-to-face communication skills. And what this amounts to is a lack of personality in treatment both on a social and business level. While older generations moan and groan about individuals updating and checking Social Media while at a table of friends, the sad reality is that it is here to stay. So is there a way to at least mitigate the damages caused by the lack of interpersonal communication?
Mitigation of damages comes in the way we regulate the amount of time spent on Social Media. While this is not a “set in stone” plan of action for the resurgence of spoken communication, I think it may be a viable pathway. Taking time to explore alternative means of communication, reaching out to relatives on the phone rather than through a Facebook message will aid in keeping verbal communication alive. Additionally, holding businesses accountable for a bad experience, which I understand already happens (on Social Media), will give that business the opportunity to grow and learn for errors. The Internet has provided many individuals with great opportunities in business and social life, but that should not replace the need for a true communication skill set.
While the Internet giveth, the Internet also taketh away. What do you mean by that you ask? I mean that we are now more connected than ever, which in and of itself is a beautiful thing. There are so many more opportunities for social growth with the advent of this network of knowledge called the Internet. But at the same time, there is a dark alley that features disconnection between the way people interact with each other. Many people choose to take their communication, be it positive or negative, to the pages of the web. Under a mask of pseudo-anonymity, many people feel more powerful and socially capable sitting at a desk. How you view this is solely your opinion, but I see it as the downturn of a once great social community. We have to find a balance between the two, rather than excluding one or the other.